Product recall

Risks must be mitigated in product recalls as your brand's reputation is at stake. As a third-party logistics partner, we have the right systems in place to handle recalls with speed and accuracy to ensure you maintain your customers' confidence and satisfaction.

Handling product recall requires flexibility in software and operational so that you can have peace of mind.

Goals of product recall solution

  • Quickly personalise and find products shipped to customers
  • Structured, ordered and controlled collection of affected products
  • Receiving, checking and storing returned goods
  • Dispatch replacements
  • Issue refunds